Skip to content


How We Came To Be

In the summer of 2015, we opened our windows for the first time. Located on the outskirts of Old Town Alexandria, in close proximity to the Mount Vernon Trail and the Potomac River, we are nestled in the beautiful Belle Haven neighborhood. We have two walk-up windows: one for ordering and the next for pick-up. Grab a picnic table, or take your treat to-go to one of our local parks!

We make all our custards and fruit sorbets in-house, working with our amazing back-of-house team from the Haven to construct some of the tastiest, special flavors, and our homemade fudge brownies.

We employ many of our local high-school and college students. We strive for efficiency, and overall guest satisfaction. We are highly motivated by our customer feedback and are so incredibly grateful for our community.


Our frozen custard base is made of cream, milk, sugar, and pasteurized egg yolks which is sent to us straight from the “unofficial” frozen custard capital of the world, Milwaukee, Wisconsin.

We batch make our custard in house, every single day!

Did you know, almost all our specialty flavors are made by hand blending and folding in all the ingredients. We do our very best to avoid flavoring and food dyes as much as possible using extracts, holding our fresh ingredients at the highest priority!

Ice cream is very similar to custard however, ice cream does not contain egg yolks. The pasteurized egg yolks give frozen custard a smooth texture and thick consistency.

We hand scoop all our custard and sorbets and offer up to two flavors in a cup or a cone.

Our kiddie size is a single scoop in 5oz cup, our regular size is one scoop in an 8oz cup and our large size is two scoops in an 8 oz cup. All options can come in a cup or on a cone.

Allergies and dietary restrictions are important to us!

While the basic vanilla, chocolate and strawberry flavors are always gluten free, some of our featured flavors may contain gluten, and/or nuts please specify all allergies when ordering. All sorbets are dairy free, gluten free and vegan.

Puppy pops! Our puppy pops are completely dairy free, made with peanut butter, honey, bananas, carrots and lots of love!

All our awesome staff members are local students, and we operate around school hours. When the custard shack is closed, The Haven Pizzeria next door offers single scoops of vanilla and chocolate for dine-in.

We hire seasonally based on what positions are available at that time. You can apply by clicking on the ‘Join the Team’ item in the main navigation above. *You must be at least 16 years old to apply. *

Have a question? Let us know!

Custard Shack Application

We are currently full on staff and aren’t looking for new hires at this moment, but fill out the form below to be considered for future opportunities.